Our commitment
1. Quick response
We will respond to your inquiry in 24 hours, so as to help maximize your business opportunities.
2. Appropriate trouble handling
Regarding cargo damage survey and cargo tracking at overseas locations, our Japanese staff members at overseas offices quickly take necessary actions.
With expertise in the forwarding business in North America, we are confident in our trouble-handling skills, which we believe can enhance customers' confidence in our service quality.
3. Cost saving
Based on service contracts for large cargo volume with shipping companies, we can offer our services at reasonable prices, to help cut your transportation costs.
4. Vessel space arrangement
Based on service contracts with 19 major shipping companies, we can cover all major sea routes to ensure that we can book adequate shipping space at any time.
We always do our utmost to arrange the transportation schedule and capacity that best meet your needs.
5. Overseas service by Japanese staff
Japanese reps from Japan Trust Nagoya Head Office are at our U.S. offices to provide smooth service in Japanese. These staff members, who are well informed of the needs of Japanese customers, are in charge of cargo release and tracking procedures and trouble handling.
6. Handling of oversized cargo
We arrange transportation of oversized cargo using flat, open-top and other special containers and conventional vessels.
Door-to-door delivery by special vehicle, installation and warehouse storage of such cargo are also available.
Our reliable capabilities and expertise have been proven by our past projects with machine tool manufacturers in the Chubu region.
7. Handling of dangerous items
We are capable of handling a wide range of dangerous items.
Contact us if you're looking for a reliable forwarder to transport those items!
8. Reliable land transportation service
Our Japanese staff at Great Luck, our subsidiary in the U.S., is always happy to arrange optimal land transportation service for your cargo.
Our service includes duty payment procedures, DDP (delivery duty-paid) transportation and cross-border transportation to Mexico.
9. Human relations
Japan Trust always focuses on building sincere, close and long-term relationships with customers. We are happy to work with customers who share such an idea and to build a successful long-term partnership with them.
10. Transportation safety, insurance
Japan Trust always places top priority on ensuring cargo safety during transportation. However, should an accident occur, the damages caused would be compensated according to the rules indicated on the back side of the B/L. (Our service is insured to cover possible cargo damages up to 100 million yen.)