Consept
"Speed and Information"
Our core product, essential to building long-term trust with our clients, is "speed and information." We provide real-time logistics information that reflects changes in the environment. Keeping track of the rapidly fluctuating market conditions in the shipping industry requires a significant amount of time, effort, and cost. By outsourcing logistics tasks, including freight negotiations with all shipping companies, you save time and can focus on your core business. As professionals in the shipping industry, we offer the most suitable logistics solutions for each period. Should any issues arise, we handle communication and problem resolution with your clients on-site, taking full responsibility. If necessary, we will even fly to the location to resolve the matter.
"Small Team Structure"
With a lean, flat organizational structure, we ensure rapid decision-making. Whether it's estimating costs or handling issues, our sales representatives and management are closely connected for swift decisions. We've outsourced as much of our administrative tasks—such as HR, general affairs, and management functions—as possible, allowing us to focus our human resources, including our executives, on providing optimal logistics solutions for our clients. This small team approach enables us to offer high-quality, cost-effective services. We provide our services at competitive rates, ensuring peace of mind for our customers. Our internal support system is robust, backed by digitalized document and customer information management.
"Our Specialty Services"
The North America route, which accounts for 70% of our sales, is supported by service contracts (SC) with all shipping companies, establishing us as a North America FCL (Full Container Load) specialist NVOCC. We conduct negotiations with all shipping companies on behalf of our clients year-round, taking on risks such as GRI (General Rate Increase), shipping company changes, route restructuring, and unfulfilled MQCs (Minimum Quantity Commitments) during the contract period. We function as an extension of our clients' logistics departments. We excel in handling oversized cargo globally, securing a large supply of special containers (flat racks, open tops) and offering competitive rates from traditional shipping companies. Thanks to our long-standing relationships with both traditional and container shipping companies, we face no space limitations, even with large shipments.
"Non-Asset-Based Model"
We do not own warehouses, inventory, trucks, or vessels. Instead, we propose the most suitable facilities, routes, and shipping companies according to our clients' specific needs at any given time. By collaborating with reliable partner carriers, we offer discounted rates that would be unattainable for individual customers based on their volume alone.
"Neutral Position"
We maintain a completely neutral stance with no capital ties to any specific carrier. If another company offers a better service, we are happy to introduce them to you, always recommending the best rates and routes from the perspective of our clients.
"Heartfelt Hospitality"
We aim not only to pursue business but also to build harmonious relationships where our hearts and minds connect with each client. Our ultimate goal is to create meaningful, long-term relationships built on mutual understanding. Every employee embodies the spirit of "heartfelt hospitality," striving to become a company beloved by our clients, delivering inspiring services through logistics.
"Our Clients"
We do not aim to serve every client. We offer heartfelt services only to companies that understand our corporate philosophy and meet our internal standards, ensuring a harmonious, long-lasting partnership.
"Ranked 7th in the World"
Thanks to your continued support, we ranked 7th globally in the NVOCC category for the number of containers handled (6,984 TEUs) from Japan to the U.S. after 13 years in business, since our founding in 2008. With just over 20 full-time employees, we believe this achievement is the result of building trust with our clients through "heartfelt hospitality" and "speed and information."
Our Services
Advantages of Using JAPAN TRUST
With an annual cargo volume of 10,000 shipments combined for imports and exports along the North American route, we negotiate rates daily with various shipping companies. Our company operates with a highly focused and efficient team, resulting in the highest container handling volume per employee in the industry. This allows us to set competitive rates.
Customers can choose ships that fit their schedules, deadlines, and needs.
We have partnerships with major shipping companies and alliances, enabling us to meet all transportation needs and provide ample space.
As a specialist in FCL services to North America, we leverage the know-how we’ve accumulated, along with timely information from Japanese expatriates in the U.S., to quickly resolve customer issues.
In Such Cases, Trust JAPAN TRUST
|
It's been tough with the rising freight rates to North
America in recent years... I wish they would respond more smoothly during inland troubles... I'm fed up with the new surcharges... The schedule doesn't match... I had trouble securing space... Is there a way to fix the freight rates for a certain period...? |
|
